Payment Policy
Milanf Help Center
Payment & Order Questions
Find helpful information about payment methods, currencies, installment options, order changes, and confirmation emails when shopping at milanf.
Quick Overview
Simple & Convenient Checkout
01 / PAYMENT METHODS
What Payment Methods Do You Accept?
milanf supports convenient payment methods through the options available at checkout.
PayPal may be used to process your payment securely. Depending on the payment options available through PayPal, supported cards may include Visa, Mastercard, American Express, and Discover.
Direct card payments may also be available, including Visa, Mastercard, American Express, and Discover, depending on the options displayed during checkout.
02 / CURRENCY
Which Currency Will I Be Charged In?
Transactions on milanf are generally processed in USD.
If your credit card, debit card, or bank account uses a different currency, your bank or payment provider may automatically convert the transaction into your local currency using its applicable exchange rate.
Your bank or payment provider may also charge currency conversion or international transaction fees. These fees are determined by your provider and are not controlled by milanf.
03 / INSTALLMENTS
Do You Offer Installment Payments?
A 3-installment payment option may be available for eligible orders when supported by the payment provider used during checkout.
If available for your order, the installment option will appear automatically during checkout. Eligibility, payment schedules, and other applicable terms are determined by the payment provider.
04 / ORDER CHANGES
How Do I Change or Modify My Order?
If you notice an error after receiving your order confirmation, please contact our customer support team as soon as possible.
We may be able to modify your order if it has not yet entered the shipment preparation process.
Once your package has been shipped, we generally cannot change the products, quantity, shipping address, or other order details.
05 / ORDER CONFIRMATION
What Should I Do If I Did Not Receive a Confirmation Email?
If you placed an order but have not received a confirmation email, there are several common reasons. Please check the following before contacting customer support.
Confirmation emails may occasionally be filtered into your spam, junk, or promotions folder.
Make sure the email address entered during checkout was correct. A typing error can prevent confirmation emails from reaching you.
If you created or used a customer account, log in and check your order history to see whether the order was successfully placed.
If you still cannot locate your order confirmation, please contact customer support and provide your full name, approximate order time, and any available payment details so we can help locate your order.
GOOD TO KNOW
Contact Us Before Your Order Ships
If you need to correct an address, change an item, or update your order, please contact us as soon as you notice the issue. Order modifications become significantly more difficult once fulfillment and shipment have begun.
Need More Help?
Contact Milanf Support
If you have questions about payment, an order confirmation, or a modification request, please contact our customer support team.
Contact Customer Supportsupport@milanf.com